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On January 15, 2024, the Grand Opening of Sonic Service Center, managed directly by PT Interskala Mandiri Indonesia, a subsidiary of Interskala Group, took place. The center is located at Rukon Great Wall Blok A No.52, Kelurahan Gondrong, Cipondoh District, Tangerang City, Banten. The Grand Opening event commenced with a brief video presentation showcasing the services available to customers at the Sonic Service Center and informing new customers about the service options through the website sonicservicecenter.com. Following the video presentation, Ms. Lia Mariyanti, the Director of PT Interskala Mandiri Indonesia, delivered a welcoming speech. She briefly narrated the history of the Sonic brand, which has earned the trust of digital scale users across Indonesia over the past 15 years. She emphasized PT Interskala Mandiri Indonesia's commitment to providing the best service to customers and continuously innovating, culminating in the establishment of the Sonic Service Center. The establishment of the Sonic Service Center aims to facilitate and expedite service delivery while enhancing the sales of Sonic products through specialized services. Additionally, it was announced that throughout 2024, Sonic Service Center will offer complimentary services.
The next part of the event involved the ribbon-cutting ceremony by Ms. Angel and Mr. Jimmy, representing the Management of Interskala Group, Ms. Lia, the Director of PT Interskala Mandiri Indonesia, and Mr. Ari, a sales representative from PT Interskala Mandiri Indonesia, symbolizing the official opening of the Sonic Service Center. Following this, Mr. Ari delivered a presentation on behalf of PT Interskala Mandiri Indonesia. The presentation highlighted the reasons behind the establishment of the Sonic Service Center. With 15 years of Sonic being a trusted brand in the digital scale industry, PT Interskala Mandiri Indonesia saw it as both a challenge and an opportunity for innovation. The goal of the Sonic Service Center is to build customer trust in Sonic products through the available service offerings and to establish communication with customers beyond just sales transactions. The center aims to provide convenience for all Sonic scale users in accessing service. Additionally, the presentation explained that new customers interested in availing of services can submit their service requests through the sonicservicecenter.com website. After Mr. Ari's presentation and a Q&A session about the services provided by Sonic Service Center, the event continued with a competition session, concluding with the announcement of the main winners. The Grand Opening of Sonic Service Center concluded with a group photo session featuring the Management of Interskala Group, the Director of PT Interskala Mandiri Indonesia, along with the sales division and several guests. We are ready to assist you with Sonic product services. Feel free to visit our website at sonicservicecenter.com to submit your Sonic product service requests.